BREATHE Advice and Advocacy Service

cropped-Trasnparent-logo.pngOffering free,confidential,independent and impartial welfare advice to residents within the Erdington constituency. The service is based above New Heights Community Cafe at 108 Warren Farm Road, Kingstanding, and are part of the wider New Heights Project.

The BREATHE Advice and information Services are still open, and operating during our normal office hours – 10am – 4pm, Monday to Thursday.
Unfortunately,  we are currently unable to see clients face to face, but we are still providing free, confidential and impartial advice, information and assistance on any Welfare Rights, Housing or disability issue using different ways. We can help you over the phone, and can also offer ‘virtual’ appointments, which we can conduct securely via either Teams or Zoom.  As always, we are ensuring our services are available, and accessible for our clients, and we can discuss how to arrange a free appointment if you contact us. 
We are also producing a regular newsletter,  which contains up to date information on how to access our services, and also self help information as things progress during the year. 
You can also access our online Benefits Calculator which will allow you to check what potential benefit entitlements you may have – particularly if your circumstances have changed due to the ongoing pandemic. This is available here-
and you have the option of emailing us directly with your information after going through the calculation process, if you want to check any issues or ask any questions. If you are unable to contact us via phone, or would prefer to email us with your enquiries, you can use our email – 
Please take care and we look forward to hearing from you,
The Breathe Team.

Please note that this is an appointments only service. To book please call 0121 384 2333

B – Benefit Support

R – Rights and entitlements

E – Education and effective money management

A – Advice and Advocacy

T – Training of volunteers, residents & partners

H – Housing and Health/Disability Support

E – Empowering Service


Breathe Advice and Advocacy Service have been included in the LASA advice local directory, which is a nationwide directory of local, free sources of quality advice and information on a variety of issues. Clients can search the directory by both advice area and locality and be directed to the providers website for further information on how this can be accessed. For more details see

Out of hours referrals can be made via the service self referral form and returned by hand or email to: Please click on the link below to access the form.

Breathe Referral Form

Self Help Guides
Self help 1 ESA

Self help 2 Universal Credit

Self help 3 PIP Claims

Self help 4 Universal Credit & Council Tax

Self help 5 Homelessness Prevention

self help 6 Benefit Sanctions

self help 7 Attendance Allowance

self help 8 Agency Workers & Sickness Benefits

Self Help 9 Universal Credit & Pension Credit

Self Help 10 Claimant Commitment & Sanctions

Self Help 11 New Style ESA

Self Help 12 Blue Badge Eligebility