Offering free,confidential,independent and impartial welfare advice to residents within the Erdington constituency. The service is based above New Heights Community Cafe at 108 Warren Farm Road, Kingstanding, and are part of the wider New Heights Project.
The BREATHE Advice and Advocacy service opening and closing times are from Mon – Thurs 10:00 -15:00.
During the current Covid19 situation, we are offering appointments by telephone and WhatsApp video chat only.We continue to welcome enquiries via our email address: Advice@New-Heights.org.uk. Our office telephone number has been diverted to ensure we are still able to take calls and offer advice and signposting on welfare, benefits and housing.
Please note that this is an appointments only service. To book please call 0121 384 2333
B – Benefit Support
R – Rights and entitlements
E – Education and effective money management
A – Advice and Advocacy
T – Training of volunteers, residents & partners
H – Housing and Health/Disability Support
E – Empowering Service
Breathe Advice and Advocacy Service have been included in the LASA advice local directory, which is a nationwide directory of local, free sources of quality advice and information on a variety of issues. Clients can search the directory by both advice area and locality and be directed to the providers website for further information on how this can be accessed. For more details see https://advicelocal.uk/
Out of hours referrals can be made via the service self referral form and returned by hand or email to: Advice@new-heights.org.uk. Please click on the link below to access the form.
Self Help Guides
Self help 1 ESA
Self help 4 Universal Credit & Council Tax
Self help 5 Homelessness Prevention
self help 7 Attendance Allowance
self help 8 Agency Workers & Sickness Benefits
Self Help 9 Universal Credit & Pension Credit