Our Staff

Shantel Carty 


Project Manager

Shantel joined New Heights in March 2023. Shantel has dedicated her career to Charity work. Shantel has a passion for working with the community. 

Maisie Allen 


Volunteer and Activities Coordinator 

Maisie joined New Heights in 2019 as a apprentice and is now our Volunteer and Activities Coordinator. She is focused on bringing the Kingstanding community together by arranging community events and activities.   

Joanne Fields


Café Manager

Jo Fields joined New Heights in October 2014 as the Community Café Manager. Since being at New Heights she has secured the highest possible ‘Food Hygiene’ rating of five with the Food Standards Agency. Jo is dedicated to reducing social isolation by welcoming customers into our café.


Karen Bermingham-Holmes 

Cafe Activities Coordinator 


Karen started volunteering with New Heights in 2017 and is now a Cafe Activities Coordinator. Karen arranges activities for the Cafe to reduce isolation.