To provide a wide range of wellbeing and welfare related support, information and advice to a variety of community members, partner agencies and professionals.
Key responsibilities:
To collate referrals for clients and complete initial assessment of needs
To work alongside the team to provide support in accessing recovery focussed support services (such as mental health, addiction support, family support)
In partnership with other local projects work together to meet community needs, signposting etc
To support community members with housing issues and apply for grants
Acting as a liaison between community agencies, service providers and residents
To promote positive, healthy lifestyle choices through information sharing
To plan and deliver (both on site and within the community) a variety of community response workshops addressing identified need, such as accessing Universal Credit, applying for private and local authority housing etc (this will include people aged 16 plus)
To work in conjunction with New Heights Volunteer Coordinator to recruit and support volunteers
To maintain accurate client records and service data monitoring information on a weekly basis
To ensure monitoring and evaluation information is collated to evidence project achievement
To promote and represent New Heights and the NEST project at partner agency meetings and forums
To attend supervisions, team meetings, training and staff development days
To ensure Safeguarding principles are at the heart of the service and are dealt with in-line with the New Heights and Local Authority safeguarding processes
To implement and adhere to New Heights Policies and Procedures at all times
To carry out any other reasonable management requests to support the charity
